CEO of JetBlue, Robin Hayes, has apologized to the Government of Jamaica following an incident in which a flight crew member attached to the airline claimed that she was kidnapped in the country.
Hayes made the apology during an early Monday morning phone call with the Minister of Tourism, Ed Bartlett, where he reiterated the carrier’s commitment to Jamaica.
An airline spokesman later sent a written e-mail apology which noted that the flight crew member had been “suspended” as JetBlue conducts its own investigations.
“An update… The crewmember has been suspended while the investigation takes place. We deeply apologize to the people of Jamaica and the Jamaican Government for the concern and frustration this incident caused, ” said Derek Dombrowski in an email time stamped 11:33 a.m.
Over the weekend social media was abuzz with news that an American flight crew member had been kidnapped on the island.
The police later released information disproving the woman’s account, noting that the woman in question, Kalina Collier, had tested positive for the coronavirus, when she arrived in Jamaica and was placed in isolation, in keeping with the country’s COVID-19 prevention protocols.